> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wescale.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Connecting Your Shopify Store

You'll connect your Printify shop as part of the **onboarding**, the first time you set up your brand — this is where everyone connects their store.  
​

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/a/a/5/6aa565c546ae3800/53530572-3748-4a30-9781-be591e_1b1mh8x.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2742986743/5cb6554d2ef25c274d5e87ba1206/ef83b3f9-1954-453b-a53a-8764b8feee7b?expires=1793131200&signature=17252e91f692e984d8c10c4a55a1931464c35927d0fa79b908eb045a7669518f&req=dicjFMB2m4ZbWvMW1HO4zWT7aCb96T5V848yu%2BY%2Bi8fl6Kng3n9Yvkk75Rcq%0AMcRqGxnaYoGg2NTownk%3D%0A)

​If you ever need to reconnect your Shopify store, switch stores, or set this up again later, you can do it from **Settings** >>>> Brand

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/a/feca60acabd6a000/b2cc541e-59dc-4093-88cc-503075_d64h7t.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2742989614/42bbf053a30a5180935539c50074/image.png?expires=1793131200&signature=85dfef55b68f9c9f91f92eda29a814a9d245dc7cb94a7275d9a94a9b87156dd7&req=dicjFMB2lIdeXfMW1HO4zUfgHeuPx2Glvbq2ujZhw8JV%2BLJif7atC8ZM1UTD%0Am2Vr71QV8nUEInK1PGQ%3D%0A)

**To connect your Shopify Store:**

1. Click **Connect Shopify Store**.

2. You'll be redirected to the Shopify App Store, where you need to click on the " Install" black button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/e/2/6/1e26e6f717d1c100/4301bee9-ef10-4db1-8892-e7c3a8_yazrrr.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2480625727/6d4928a26a0a8bb3198c33abef74/image.png?expires=1793131200&signature=cdfc0ce8ac3bc10bb8eb86f4b7e2e6d4521c2c99e1862f6c924ae90dd4b20b39&req=diQvFs98mIZdXvMW1HO4zU6rdiLFa5cueTeOapo%2B6qYBtTY6dDGNg04mvdWA%0ACKhO3vRLFdQhmSvPHQA%3D%0A)

If you have multiple stores, double-check if you're installing the app in the correct Shopify store

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/2/d/e/72dedfbccac31000/84660d7c-2b99-4479-8ccc-42b8d7_1ybhqbw.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2480627829/1309a7f8a0668e45a32862ac7a67/image.png?expires=1793131200&signature=81948d4187732ed6e9de4bb8048d8378eb3e5bd0a440340e5e5944de2802ed69&req=diQvFs98moldUPMW1HO4zXqNxAwsw6Om%2FZ5Kr0HyQdoK1SeKE6obHR61foRs%0AbDYF6sjWVtabMC%2F4CNM%3D%0A)

3. You'll then be redirected to Shopify, where you'll see a pop-up to install the WeScaleAI app.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/5/3/6953d8ea45ac0400/04b6cbfc-8385-4e29-a8c1-d5af5e_1w4vg2h.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2480625724/435415336d60c179d58ec3e2e3b4/image.png?expires=1793131200&signature=5fbaf3866fc1e7c25d36224e0442e73df70b55717fc31c2832f1c8391b989a0b&req=diQvFs98mIZdXfMW1HO4zUziukKlSySNnchhFcvWdAMW7eC2rorxGGJ9A9kU%0AHzAWVTGIPxtZ3ddSnKU%3D%0A)

4. After installing the app, you'll be sent back to WeScale with your Shopify store connected.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/1/7/3/a173527e98e67000/df563c94-ff46-4ab4-812c-0a1cc0_ykn3zh.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2743003750/defd6a0b60100052cbc51933e609/image.png?expires=1793131200&signature=a4d0e53a76f6fedc900b3dd99c79f3bce5313795ae61ad5c624a05ec951fabc3&req=dicjFcl%2BnoZaWfMW1HO4zVq2Z3s6USvpQIAvk%2FTBhlZumcxQvEDkzxoPcLDp%0AfkIhzCIbxunCA94URHk%3D%0A)

5. It's only possible to have one Shopify store connected at a time. If you'd like to connect a different store, you'll need to delete the current store connected.

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/f/8/4/9f84b93dda2b4800/0c7c6832-317f-4939-b0a4-f1349b_4eslhn.png)](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2743006989/e2f9d68117e987bf12e067a87d2f/951eac5b-9f48-4b62-bc90-3c2f7dbff255?expires=1793131200&signature=422a8d229c580eb431674e0b943a652c2d006c2a69ad286245f617994630b2c2&req=dicjFcl%2Bm4hXUPMW1HO4zeE7%2Fwd1jvQO8atyc0jFq%2BNwjrVeFKAqgHsrdQ6E%0AUZcXSgfDVn%2B1Opx4Mmc%3D%0A)

​