Articles on: Wescale App

Products were created in Printify but not in Shopify

If you used Import Designs: Make sure you checked "Publish products to Shopify after import" in Step 5. Also, verify that your Printify shop has a Shopify sales channel connected (check in Printify under My Shops).



​If you used the Designs tool: This shouldn't happen — Designs is built to always push to Shopify as part of its pipeline. If you see a product in Printify but it never appeared in Shopify, this is a bug, not a configuration issue. Please report it with the design name/link and we'll investigate.
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Updated on: 27/10/2026

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